What We Do Wednesday: Dedicated Customer Service Seven Days a Week

Here at Ticket Alternative, we’re all housed under one roof.  Our cozy office is even home to our customer service team – that’s right, we don’t outsource our call center, it’s all in house. Not only are our customer service representatives just a hop, skip and jump from, say, our client support team, promotions director, and even our owners, but they are also here seven days a week, taking calls and helping out your customers.

Being so close in proximity means any time there is a question about an event, it can be answered quickly and easily by the person who built and managed the event. And with our open communication, most of these questions can already be answered by the informed and dedicated customer service team. “Are under fives free to this event?” “Can I bring my dog?” “What time does the first band go on?” “Is there a train station nearby?” All these questions and more are answered Monday through Sunday with a team both knowledgeable and helpful, who will go above and beyond to get your customers what they need.

Find out more of what we have to offer HERE.

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