Ticket Alternative partners with the College Football Hall of Fame and Chick-fil-A Fan Experience
to provide a white-glove call center experience.
ATLANTA (September 29, 2014) – Ticket Alternative, a forward-thinking boutique ticketing company, is proud to announce its newest partnership with the College Football Hall of Fame and Chick-fil-A Fan Experience. Ticket Alternative is pleased to add such a high-profile attraction to its roster of clients utilizing its call center and anticipates a successful partnership with the College Football Hall of Fame for years to come.
By partnering with Ticket Alternative, the College Football Hall of Fame will leverage the same industry-leading customer care services with which Ticket Alternative has become synonymous. It is the commitment of both Ticket Alternative and the College Football Hall of Fame to provide exemplary customer service to their patrons. This shared philosophy aligns with the mission of the College Football Hall of Fame to entertain, educate, and engage guests through genuine care and hospitality in a way that celebrates and honors the passion of college football, along with its people and traditions.
The College Football Hall of Fame is downtown Atlanta’s newest attraction and is now open to the public. Located mere steps from some of Atlanta’s other favorite attractions, this highly-interactive, sports attraction features state-of-the-art multimedia technologies and houses both historic and contemporary artifacts. Other highlights of the facility include children’s activity areas, an ultra-high-definition 4K theater, meeting facilities and spaces for special events.
Ticket Alternative will provide a tailored customer contact service solution with the support of its highly-trained Customer Service staff, who already provide unmatched service to a variety of high-profile attractions around Atlanta, including the Fox Theatre and the Atlanta Botanical Garden. Furthermore, all of Ticket Alternative’s Customer Service Representatives have trained on-site at the attraction, are local to Atlanta and are therefore capable of providing insight to patrons that other service providers cannot.
“We’re really excited to have the opportunity to work with such a high-profile attraction. Ticket Alternative’s team is devoted to delivering white glove service and unparalleled insight to our client’s customers,” said Iain Bluett, Ticket Alternative’s president. “My team members are highly trained and always ready for whatever comes their way. I believe that our contributions to the customer experience at the College Football Hall of Fame will help the attraction build loyalty and lasting, positive memories for its guests.”
Ticket Alternative has a long history of providing premium care for its clients. In addition to offering custom box office and call center solutions, Ticket Alternative offers a suite of affordable ticketing solutions and staffing for events. The Atlanta ticketing company has been an industry leader for over a decade and takes pride in the products and services it offers through its various subsidiaries, including TATicketPrinting, EventWristbands.com and its newest product, Freshtix.
“We felt a strong connection with Ticket Alternative’s philosophy of taking care of the guest. The College Football Hall of Fame is a hospitality organization that helps our guests connect with college football through a visit to the Hall here in Atlanta,” said Matt Lynch, the College Football Hall of Fame’s vice president of fan experience. “Ticket Alternative is serving as our ambassadors for those guests that want to call us for special assistance or just want to ask a question about what to expect during their visit to the Hall We felt that Ticket Alternative was the best partner in caring for our guests during that interaction.”
For more information about Ticket Alternative, please visit www.ticketalternative.com or call 877-7ALT-TIX. Additionally if you’d like more information about the College Football Hall of Fame, you can visit its website at www.cfbhall.com. To purchase Hall of Fame tickets through Ticket Alternative, please call 404-880-4800.
About Ticket Alternative
Ticket Alternative tickets thousands of events and venues annually across the U.S. Based in Atlanta, with an international office in Tottenham, just outside London, Ticket Alternative can ticket almost every type of event, large or small, including concerts, sporting events, theater productions, festivals, and parties. Ticket Alternative’s range of services includes an in-house call center, box office software, local ticket outlets, advance ticket sales including subscriptions and season tickets, donation & fund development, event marketing, access control, and event staffing. In 2012 the company added software development. In 2014 the company released Freshtix, a new platform aimed at making it even easier for event organizers to sell tickets or allow attendees to register for an event online. Ticket Alternative is also one of the largest sellers of event wristbands and custom printed tickets. The company has made the Inc. 5000 list of fastest growing private U.S. companies every year since 2009.
About Atlanta Hall Management & The College Football Hall of Fame
The new College Football Hall of Fame and Chick-fil-A Fan Experience is a 94,256-square-foot attraction located in the heart of Atlanta’s sports, entertainment and tourism district. Adjacent to the Georgia World Congress Center and Centennial Olympic Park, the new Hall provides visitors with a highly immersive, interactive and engaging experience using a blend of historic college football artifacts and state-of-the-art, interactive multimedia exhibits. The National Football Foundation (NFF) launched the Hall in 1951 to stand as one of the nation’s premier sports shrines, immortalizing the game’s greatest players and coaches as positive role models for future generations. Atlanta Hall Management, Inc., partnered with the NFF to construct and operate the new Hall of Fame attraction, which also provides a platform for community outreach, education and character development initiatives, as well as serves as one of Atlanta’s premier special event spaces. For more information or to purchase tickets, please visit www.cfbhall.com.